Voice and visuals made with automated software, including AI.
Partly. AI can sort transactions and draft figures, but only compatible software or HMRC's online service can send a return, and you stay responsible for it. HMRC's guidance of 28 January 2026 says AI should support, not replace, human judgement.
Plenty of sole traders and landlords now ask a chatbot about their tax. That is a different thing from AI doing the return. This page sets out what AI can and cannot do, what HMRC expects of AI tax software, who carries the risk, and how to check a provider. It follows GOV.UK as checked on 16 October 2026.
Want your books sorted?
We sort your books and prepare your quarterly figures. You send them to HMRC yourself with free Making Tax Digital software.
Founding offer on Trades Tax (coming later), first 500 trades clients: £5 a month for your first 3 months, then £35 a month. Cancel any time. We’ll remind you before it changes. Prices include VAT. No payment is taken while you wait.
Are you ready for Making Tax Digital? Check your start date and what to sort first. It’s free and takes a minute.
What AI can and cannot do today
| Task | General chatbot | Tax software that uses AI | A person or firm you authorise |
|---|---|---|---|
| Explain a rule in plain English | Yes, but may be out of date or wrong | Yes, if built on HMRC sources | Yes |
| Read your bank transactions | Only what you paste in | Yes, through a bank feed | Yes, from your records |
| Sort income and costs into HMRC categories | Can suggest | Yes, for you to check | Yes |
| Send Making Tax Digital updates and the tax return | No | Yes, if it is on GOV.UK's software finder | Yes, through software on the finder |
| Take responsibility for the figures | No | No | They answer to you, but HMRC still looks to you |
The useful part is real. Sorting hundreds of bank transactions, spotting a missing invoice or drafting a quarterly total is exactly the dull work software does well. The risky part is judgement: whether a cost is allowable, how a jointly owned let is split, or how CIS deductions are treated.
What HMRC expects from AI tax software
HMRC published guidelines for software developers on 28 January 2026. It expects AI-enhanced tax software to:
- say clearly that it uses AI, and explain its limits, including "hallucinations", where AI produces information that sounds right but is made up;
- draw on reliable sources such as HMRC publications, legislation and case law, and update them as the rules change;
- support, not replace, human judgement, and prompt you to check the results and correct errors;
- flag nuanced rules or complex cases, and say when you need to look further or get help from a professional;
- remind you that it is your responsibility to make sure your return is accurate;
- follow UK GDPR, with privacy built in.
The same guidance says HMRC does not endorse or approve any software developer or product. For Making Tax Digital for Income Tax (MTD), GOV.UK says every product on its software finder has been through HMRC's recognition process, and that HMRC does not recommend any product.
Who is responsible if the AI gets it wrong
You are. HMRC's factsheet on penalties for inaccuracies says that if you ask someone else, such as an adviser, to do something for you, you must do everything you reasonably can to prevent inaccuracies. A tool is no different.
| What HMRC finds | Penalty, as a share of the extra tax due |
|---|---|
| You took reasonable care, but it was still wrong | No penalty |
| Careless, and you told HMRC first | 0% to 30% |
| Careless, and HMRC found it | 15% to 30% |
Reasonable care includes keeping proper records and checking anything you are unsure about. In practice that means reading the figures before they are sent, not accepting them blind.
What this means for you
Using AI is allowed, and it can save hours. What changes nothing is the rule that the return is yours. Rules also move: the MTD threshold falls from £50,000 to £30,000 on 6 April 2027 and to £20,000 on 6 April 2028, and a chatbot trained on older material may not know that.
If someone else runs the AI for you, check them as you would any firm.
| Check | What to look for |
|---|---|
| Software on GOV.UK's finder | The product, or the one the firm uses, is on GOV.UK's software finder |
| Registered with HMRC | Anyone paid to deal with HMRC about your tax must register, which means holding an agent services account; registration opened on 18 May 2026 |
| Money-laundering supervision | HMRC publishes a register of businesses it supervises, updated 13 October 2026; others are supervised by a professional body |
| Insurance | Not a legal requirement; ask whether they hold professional indemnity cover |
| A named person accountable | Someone you can name, not just "the system" |
| You confirm the figures | You see and approve every figure before it goes |
| Your password | HMRC's standard for agents says agents must never ask for your HMRC sign-in details |
| No claim of HMRC backing | The same standard says agents must not imply HMRC endorses them |
Steps to use AI safely for your tax
- Use the free MTD check to see whether, and when, MTD applies to you.
- Use a general chatbot for explanations only, and check each answer against GOV.UK.
- Never paste your HMRC sign-in details, National Insurance number or full bank statements into a tool whose privacy terms you have not read.
- For filing, choose software from GOV.UK's software finder, or a firm that uses it.
- If a firm does it for you, run through the checks in the table above.
- Read every figure before it is sent, and keep your records for at least 5 years after the 31 January deadline.
Our own service uses automated software, including AI, with a named director accountable. You confirm every figure before it's sent. Our tax plans start once our HMRC registrations are complete. Until then you can join the waitlist, and no payment is taken. See the trades section or the landlord section.
Hold your place on the waitlist
We’ll email you when Trades Tax opens, with the founding offer while places last. No payment is taken.
Questions people ask
Can ChatGPT or another chatbot file my tax return?
No. A general chatbot cannot send anything to HMRC. Making Tax Digital updates must go through software listed on GOV.UK's software finder, and a chatbot also cannot see your bank records unless you paste them in.
Does HMRC back any AI tax software?
No. HMRC's guidance of 28 January 2026 says it does not endorse or approve any software developer or product, and that developers must not suggest they act on behalf of HMRC.
Who pays the penalty if the AI gets my return wrong?
You do, if HMRC finds the error was careless. HMRC says that if you ask someone else to do something for you, you must still do everything you reasonably can to prevent mistakes. A careless error can cost up to 30% of the extra tax due.
Is it safe to give an AI tool my bank data?
Only if you know how it is stored and used. HMRC expects AI tax software to follow UK GDPR and let users see how their information is processed. Never paste your HMRC sign-in details into any tool.
Can an AI service act as my agent with HMRC?
Only through a business that has registered with HMRC and has an agent services account. HMRC opened registration on 18 May 2026 for anyone paid to deal with it about someone else's tax, and most must register now. You authorise the business, never the software.
Sources
- Guidelines for using generative artificial intelligence if you're a software developer (HMRC, 28 January 2026)
- Compliance checks: penalties for inaccuracies in returns or documents, CC/FS7a (HMRC, updated 21 July 2026)
- Choose the right software for Making Tax Digital for Income Tax (GOV.UK, updated 13 July 2026)
- The HMRC standard for agents (GOV.UK, updated 9 February 2026)
- Check if and when you need to register with HMRC to deal with it for clients (GOV.UK, updated 3 September 2026)
- Check if a business is registered for money laundering supervision (GOV.UK, updated 13 October 2026)
- HMRC consultation on raising standards and registration for paid tax agents (GOV.UK, updated 30 October 2024)
- Find out if and when you need to use Making Tax Digital for Income Tax (GOV.UK)
This is general information to help you understand the rules. It isn't tailored to your circumstances, so check your own position before acting on it.
Righto Tax is a trading name of NJG Consultancy Ltd, registered in England and Wales, company number 16095900. Registered office: Jubilee House, East Beach, Lytham St Annes, FY8 5FT.
What happens next
- Use the free Making Tax Digital checker to see your own start date and deadlines.
- See what Righto Tax for Trades does for you, and join the waitlist.
- Questions about this page? Email hello@rightotax.co.uk.